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Patient Fee
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OUR BILLING POLICY
Cannon Hill Doctors are committed to deliver the highest level of patient medical care. Due to higher costs of providing a quality medical service we have to apply Bulk billing from 1st April 2026.
Billing Policy - Telehealth
From 5.10.23 all Telehealth consultations will incur a fee. This fee applies to everybody including Concession Card Holders, Children, Results and follow up by phone. The fee is $ 73.90 and you will receive a Medicare rebate of $ 43.90. There is a $ 30.00 out of pocket fee.
This fee applies to Telehealth only and concession card holders, children, results etc, will still be bulk billed when you come to the surgery for an appointment.
Fees & Biling -
This is a Bulk billing practice. Fees are based on the time you spent with your doctor, and the complexity of the medical problem.
Fees & Billings from 15th July 2025
This applies to all Doctors
Dr Kanchana Ranasinghe
Dr Devika Jayawardena
Dr Saeedeh Arvandi
Dr Axia Wu
Dr Muhammad Ali Shah
- One issue à Standard Appointment
- More than one issue or complex cases à Long Appointment
Monday To Friday
Monday to Friday
| Appointment Type | MBS Item Code | Total Fee | Out of Pocket Fee ($) |
|---|---|---|---|
| Standard Appointment | 23 | 73.90 | 30 |
| Long Appointment | 36 | 124.90 | 40 |
| Telehealth Appointment | 91891 | 73.90 | 30 |
Please note: The rebate fee changes every year. Please check with the reception for the current rebate fee
Saturdays & Sundays
| Appointment Type | MBS Item Code | Total Fee | Out of Pocket Fee ($) |
|---|---|---|---|
| Standard Appointment | 5020 | 97.15 | 40 |
| Long Appointment | 5040 | 148 | 50 |
| Telehealth Appointment | 91891 | 83.90 | 40 |
Please note: The rebate fee changes every year. Please check with the reception for the current rebate fee
All days
| Appointment Type | MBS Item Code | Total Fee | Out of Pocket Fee ($) |
|---|---|---|---|
| Mental Health Care Plan | 2715 | 2712 | 30 |
| Mental Health Review | 5040 | 113.65 | 30 |
| Antenatal Visit | 16500 | 96.75 | 50 |
| After Hour Telehealth -From 6.00pm | 91891 | 83.90 | 40 |
Please note: The rebate fee changes every year. Please check with the reception for the current rebate fee
Concession Card Holders– Conditional
Results appointments will only be bulk billed if there is nothing else to be discussed or no further action to be taken.
Long appointment to be booked if there is more than one issue to be discussed.
Will Bulk Bill for;
- Below 16 years old.
- Newborn Babies (If parents are regular patients)
- International students with BUPA/ Allianz/ NIB / Medibank
- Valid Concession Card holders* (pension card, Health care card and DVA holders )
- *Conditions Apply
Certain procedures – Wound Dressing/ Excisions/Suturing/Foreign body removal/ Implanon/Punch biopsy etc may attract a fee. Please check with the reception before make the appointment.
Following services are privately charged with no Medicare rebate.
Commercial Driver’s License
Insurance Paperwork
superannuation, passport, health funds paperwork, Citizenship etc. Work Cover
At the time of your visit, you will be required to pay for your consultation. Payments can be made via cash, credit card or EFTPOS. We can refund eligible Medicare claims on the same day.
Cancellation Fee Non-attendance Fee – $40+GST will apply if you miss the appointment or fail to cancel the appointment 3 hours prior to the scheduled time.
Repeat Prescriptions– In exceptional circumstances, at the discretion of the treating doctor, a collection of a script may be possible but will attract a fee of $25 /-.
Fees are displayed in the waiting area. We always try to keep our fees affordable.
Any concern related to the payment can be discussed with our receptionist at the booking prior to the consultation.
Choosing The Appropriate Appointment
Following examples will help you to decide what sort of an appointment to be booked for your medical concern, If you are in doubt, always contact the receptionist at the time of booking to help you to choose appropriate (Brief/Standard or Long Appointment) accordingly to avoid disappointment and to run the doctors diary on time.
Brief (< 5 Min)
- Expired referral renewal
- Repeat prescription of regular medication
- BP check without planning treatment
Standard Consultation (10 Min)
- Earache
- Simple results follow up
- Breast Check
- Urine Infection’
- Sore throat/Cough/Cold
- Pill script
- BP check with discussion of treatment
- Infant Immunization
- Adult Vaccine
- New Referral
Long Appointments (20 Min)
- First appointment of a new patient
- Newborn baby check
- Postnatal check for mother
- Cervical screening test
- Full body skin check
- Mental health plans (New plan only)
- Workcover
- Menopause counselling
- Travel Advice
- Contraceptive Advice
- Depression/Anxiety/ Mental Health Assessment
- Pregnancy Planning
- Antenatal checkups
If Your Problem Is One Of The Following, Please Book A Long Appointment.
- Tiredness
- Dizziness
- Vertigo
- Losing weight
- Chest pain
- Abdominal pain
- Abnormal vaginal bleeding
- Back pain
- If you have multiple issues to discuss and if you feel your problem is complex or time taking to discuss